FAQs
Categories
Since opening we have been asked lots of useful questions so we thought we would bring together a helpful FAQ, just in case you have a few questions of your own.
The Restaurant
Are you wheelchair friendly?
Devour is a single story building and is accessibile ro wheelchair users. We have accessible car parking spaces & our deluxe bathroom. Please let us know upon booking and we can make sure you are sat a suitable table.
Is the restaurant family friendly?
Yes Bambino's are more than welcome. We have a small childrens menu that you can view on our menu page
We also have comfy boosters available that are designed for 6 months +
Do you offer any private dining areas?
No we don’t have a private dining area but we try and designate certain areas of the restaurant for bigger bookings
What is your policy around allergies?
Allergies are labelled on our menus, but please bear in mind dishes can contain traces of allergens and gluten & cross contamination can happen. We ask that guests inform us about all serious allergies upon booking.
Do you have vegetarian and vegan option?
Yes we do always have options on the menu & we are happy to adapt all dishes were we can. Just ask
Can I bring my own Cake & Decorations
We are sorry but for food safety reasons we dont allow are guests to bring their own cakes. We have partnered with a local artisan bakery and cakes can be ordered 4-5 days before your booking. Please email us directly for more infomation eat@devour.co.uk
Our Dyehouse has extremely high ceilings, unfortunately we do not allow balloons.
Are dogs allowed?
Unfortunately we do not allow dogs inside at Devour but our riverside garden is dog friendly.
Bookings
Do we need to book?
Yes we would always recommend booking especially over the weekends but we always do our best to accommodate walk-ins in all areas including the bar and outside
How can we book a table at Devour?
You can either call us 01484 684793 and book over the phone, on our online reservation system through the website or you are more the welcome to call in and we can book them in at the restaurant.
Can you accommodate large bookings?
Please Email us at Eat@devour.co.uk for an bookings larger than 8
Bookings over 12 will require a pre-order
What is your no-show & cancellation policy?
To secure your booking online, we kindly ask for credit card details for parties of 2 or more. No charge will be made in advance. However, failure to honour or cancel your booking within 24 hours will result in a £10 per person charge. We understand that unexpected events happen and appreciate as much notice as possible for cancellations or changes. Cancel your booking via the link in your confirmation email or by calling us at 01484 684793. If we're unavailable during service hours, leave a message and we'll return your call promptly.
General
Do you do takeaway?
We do offer our pizzas as a takeaway service as long as we are not too busy in the main restaurant just give us a ring and we can advise.
How can we buy vouchers?
Vouchers can be purchased direct from Devour in the restaurant or if you want you can purchase them through our website
What is parking like?
We have plenty of free ample parking. We just advise that cars left overnight are left at their own risk gates will open at 10.30am from Thursday - Sunday. Please do not leave you car on a Sunday night as we are closed on a Monday & Tuesday.
Any other questions?
Please feel free to email us at eat@devour.co.uk