Since opening we have been asked lots of useful questions so we thought we would bring together a helpful FAQ, just in case you have a few questions of your own.
Are you wheelchair friendly?
Devour is a single story building and is accessibile ro wheelchair users. We have accessible car parking spaces & our deluxe bathroom. Please let us know upon booking and we can make sure you are sat a suitable table.
Is the restaurant family friendly?
Yes Bambino's are more than welcome. We have a small childrens menu that you can view on our menu page
We also have comfy boosters available that are designed for 6 months +
Do you offer any private dining areas?
No we don’t have a private dining area but we try and designate certain areas of the restaurant for bigger bookings
What is your policy around allergies?
Allergies are labelled on our menus, but please bear in mind dishes can contain traces of allergens and gluten & cross contamination can happen. We ask that guests inform us about all serious allergies upon booking.
Do you have vegetarian and vegan option?
Yes we do always have options on the menu, a whole side of the menu is dedicated to Vegetarians and we are happy to adapt all dishes were we can. Just ask!
Can I bring my own cake?
We are sorry but for food safety reasons we dont allow are guests to bring their own cakes. We have partnered with a local artisan bakery and cakes can be ordered 4-5 days before your booking. Please email us directly for more infomation firstname.lastname@example.org
Are dogs allowed?
Unfortunately we do not allow dogs inside at Devour but our riverside garden is dog friendly.
Do we need to book?
Yes we would always recommend booking especially over the weekends but we always do our best to accommodate walk-ins in all areas including the bar and outside
How can we book a table at Devour?
Can you accommodate large bookings?
We run a small open kitchen & we strive to give the best experience to all our guests so we are currently only accepting a maximum of 8 people per booking (we do not split bookings over multiple tables) but happy to accomodate 8+ at non peak times. Our non peak times are a Wednesday and Thursday early evening.
What is your no-show & cancellation policy?
We have now updated both our Cancellation and No Show Nellie policies for clarity: Firstly we ask to allow a minimum of 6 hours notice, if possible, of cancellation from the time of your booking (we had to draw a line somewhere) – so basically if you can’t make a reservation, and let’s face it, there will always be genuine reasons why people can’t honour a booking. plans change and that’s cool. Simply call us, leave a voicemail, send a quick email or slide into our DM’s on social, 6 hours prior to your booking and everything will be dandy! Secondly, our new booking system Open Table will now require and take payment card details to secure any booking at Devour. No amount will be taken at this time, card details are simply stored safely & securely on the open table network. In the case of a No Show Nellie scenario with no communication, a late discretionary cancellation fee will be applied at £10 per person per booking.
Do you do takeaway?
We do offer our pizzas as a takeaway service as long as we are not too busy in the main restaurant just give us a ring and we can advise.
How can we buy vouchers?
Vouchers can be purchased direct from Devour in the restaurant or if you want you can purchase them through our website
What is parking like?
We have plenty of free ample parking. We just advise that cars left overnight are left at their own risk gates will open at 10.30am from Thursday - Sunday. Please do not leave you car on a Sunday night as we are closed on a Monday & Tuesday.
Any other questions?
Please feel free to email us at email@example.com